Global Smart Terminals Size & Share Analysis - Growth Trends and Forecast (2026 - 2035)
Global Smart Terminals Market: by Type (POS Terminals, ATM Terminals, Kiosk Terminals, Self-Service Terminals, Handheld Terminals, Mobile Terminals) Application (Retail, Banking, Healthcare, Transportation, Hospitality, Entertainment), Distribution Channels (Direct Sales, Distributors, Online, VARs, System Integrators, Others), Technology (Contactless, Chip & Pin, Biometric, Magnetic Stripe, QR Code, NFC) Organization Size (Small, Medium, Large) and By Global Historical & Forecast Period (2020-2035) Comprehensive Study 2025
Last Updated: 27-07-2025 | Format: PDF | Report ID:12836 | Author: Lena
Global Smart Terminals Market (2025-2035): Growth, Trends, Share & Forecast
The global smart terminals market is poised for robust expansion through 2035, driven by advances in payment technology and the growing adoption of digital transactions across industries. Covering segments by type, application, regions, technology, and organization size, this comprehensive overview highlights key dynamics influencing market growth, significant market players, and emerging opportunities in developed and emerging economies alike. Ongoing evolutions in contactless payments, increased regulatory compliance pressures, and widespread digital transformation across retail, banking, healthcare, and transport sectors fuel the outlook for the smart terminals landscape.
Latest Market Dynamics
Key Drivers
Rising Adoption of Contactless and Mobile Payments: The rapid shift towards contactless and mobile payments is accelerating smart terminal installations. For example, Ingenico reported a significant uptick in mobile-enabled POS demand in 2025, spurred by consumer preference for touch-free transactions post-pandemic.
Expansion of Omnichannel Retail Infrastructure: Retailers globally are investing in integrated smart terminal solutions to unify in-store and online payment experiences. Fiserv's unified commerce expansion in 2025 exemplifies this, enabling seamless customer journeys across digital and brick-and-mortar touchpoints.
Key Trends
Integration of Biometric Authentication: Smart terminal manufacturers are focusing on adding biometrics for enhanced security. In 2025, Verifone launched new POS terminals equipped with fingerprint sensors to reduce fraud and speed up transactions.
Adoption of AI-Powered Payment Analytics: Vendors like NCR Corporation introduced AI-based analytics solutions within smart terminals in 2025, providing businesses with actionable insights into sales, customer preferences, and operational efficiency.
Key Opportunities
Emerging Markets Digitalization: As economies like India and Brazil accelerate digitization, vendors see growing opportunities in deploying affordable smart terminals. PAX Technology in 2025 expanded partnerships with local banks to serve SMEs in these regions.
Growth in Self-Service and Kiosk Solutions: Increased demand for touchless, self-service experiences in hospitality and transportation creates significant potential. Toshiba Tec Corporation’s deployment of AI-driven kiosks in Asian airports in 2025 highlights this expanding opportunity.
Key Challenges
Security & Compliance Requirements: Evolving regulations and stringent data protection laws increase the cost and complexity of smart terminal deployments. In 2025, Diebold Nixdorf faced hurdles in meeting new European PCI DSS standards.
Fragmented Technology Ecosystem: With diverse payment technologies and proprietary systems, integration remains complex. BBPOS noted ongoing interoperability challenges in rolling out unified smart terminal platforms for global merchants.
Key Restraints
High Upfront Investment Costs: The initial capital required for advanced smart terminal infrastructure deters adoption among small enterprises. Spire Payments saw SMB delays in technology adoption due to budget constraints in 2025.
Legacy Systems Integration: Many businesses are hindered by the difficulty and expense of integrating new smart terminals with outdated legacy IT systems. Equinox Payments, in 2025, reported that customer deployments frequently encountered delays due to legacy compatibility issues.
In 2025, POS Terminals held the largest market share among smart terminal types, capturing 38% of the global market. ATM Terminals followed with a 25% share due to persistent cash management needs in emerging economies. Kiosk Terminals accounted for 15%, reflecting growing adoption in transportation and healthcare sectors. Self-Service Terminals, Handheld Terminals, and Mobile Terminals constituted 9%, 8%, and 5% respectively. The dominance of POS terminals is driven by the explosive growth of retail and hospitality sectors, alongside evolving payment preferences. Investments in mobile and handheld solutions are accelerating, as businesses seek agility and cost-effective digital touchpoints to enhance customer experiences worldwide.
Global Smart Terminals Market Share by Application, 2025
Retail remained the leading application for smart terminals in 2025, accounting for 42% of market share. Banking represented 24% as financial institutions continue to innovate with secure, multi-channel services. Healthcare was next at 13%, closely followed by transportation (10%) and hospitality (7%). Entertainment use cases, fueled by ticketing and concessions automation, comprised 4%. Retail's dominance stems from the proliferation of cashless payments and omnichannel experiences driving store modernization. Banking and healthcare sectors are investing in improved transaction security and streamlined self-service, while transportation is rapidly digitizing fare collection and travel processes, further propelling demand for advanced smart terminals.
Global Smart Terminals Market Revenue (USD Million), 2020-2035
The global smart terminals market is expected to rise from $28,500 Million in 2020 to $83,700 Million by 2035. This upward trajectory is anchored by the surge in digital payment adoption, increased investments in retail tech, and rapid transportation digitalization. Year-on-year, market revenue is projected to grow steadily, with double-digit gains from 2025 onward. The integration of new technologies such as contactless and biometric authentication, alongside strong demand from emerging economies, is anticipated to fuel sustained revenue growth over the period.
Global Smart Terminals Market YOY Growth (%), 2020-2035
The year-over-year (YOY) growth rate in the global smart terminals market shows consistent progression, peaking at 11.8% in 2025 as demand for digital transaction systems accelerates. Growth moderates towards 2030 (8.1%), reflecting a maturing base and higher penetration in developed markets. By 2035, YOY growth normalizes at 5.3%, supported by ongoing refresh cycles, security upgrades, and expanding digital infrastructure in emerging economies. The market’s growth trajectory illustrates robust short-term expansion, transitioning to sustained, moderate gains as technologies and user behavior stabilize.
Global Smart Terminals Market Share by Region, 2025
In 2025, the Asia-Pacific region led the global smart terminals market, capturing 38% of total share due to rapid technology adoption in China, India, and Southeast Asia. North America followed with a 29% share, buoyed by an advanced retail ecosystem and early adoption of contactless payments. Europe held 22%, reflecting strong regulatory support and banking sector modernization. South America, Middle East & Africa comprised the remaining 6% and 5% respectively. APAC's leadership is supported by large-scale digitalization initiatives, financial inclusion programs, and expanding SME sector, setting the region apart as a key growth engine for the industry.
As of 2025, leading smart terminal vendors collectively dominate with Ingenico at 18%, Verifone at 15%, and PAX Technology at 13% market share. NCR Corporation and Diebold Nixdorf represent 10% and 8% respectively, with other players including SUNMI, BBPOS, Castles Technology and Fujitsu making up the remaining 36%. The top players' strength lies in global reach, extensive product portfolios, and strategic innovation. Ongoing consolidation and partnerships drive competitive differentiation as vendors continually enhance security, expand distribution, and add value-added services to remain at the forefront of the market.
Retailers are projected to constitute the largest share of smart terminal buyers in 2025 at 46%, trailed by banks and financial institutions at 27%. Healthcare organizations and transportation operators represent 13% and 8% respectively, while hospitality and entertainment sectors combine for 6%. Retail dominates due to the need for modern, secure, and frictionless transaction environments. Meanwhile, banks are focused on cross-channel modernization, and healthcare is pursuing digital patient experiences, making these sectors prime drivers of demand. This purchasing landscape reflects the broad applicability of smart terminal solutions across diverse service sectors.
Study Coverage
Metrics
Details
Years
2020-2035
Base Year
2025
Market Size
Revenue (USD Million)
Regions
North America, Europe, APAC, South America, Middle East, Africa
Segments
By Type (POS Terminals, ATM Terminals, Kiosk Terminals, Self-Service Terminals, Handheld Terminals, Mobile Terminals), By Application (Retail, Banking, Healthcare, Transportation, Hospitality, Entertainment), By Distribution Channels (Direct Sales, Distributors, Online, VARs, System Integrators, Others), By Technology (Contactless, Chip & Pin, Biometric, Magnetic Stripe, QR Code, NFC), By Organization Size (Small, Medium, Large)
June 2024: Ingenico introduced its Moby/6500 series, a fully modular smart terminal designed for omnichannel retail environments.
July 2024: Verifone announced a strategic partnership with Amazon Pay to streamline in-store contactless payments across Europe.
August 2024: PAX Technology launched the A920Pro terminal, integrating biometric authentication for enhanced payment security.
September 2024: NCR Corporation expanded its AI-powered smart terminal analytics platform for the banking and retail sectors.
October 2024: Diebold Nixdorf began the rollout of multi-currency smart ATMs across Southeast Asia to support increasing cross-border digital payments.
Frequently Asked Questions
About the Author
Lena
Senior Research Consultant
Lena is a Senior Research Consultant specializing in market research, industry analysis, and business consulting across Consumers Goods. Lena brings a commercially grounded perspective to sectors shaped by changing demand, innovation, and competitive dynamics, helping turn complex market trends into clear strategic insights for business decision-makers. With 10+ years of experience across research, analytics, and strategic advisory roles, Lena has helped organizations translate data into actionable growth strategies.
